Checking Import Error Logs

Checking Import Error Logs

Steps to Check Import Error Logs

If your Data Sheet upload fails or contains errors, follow these steps to review the Import Error Logs and troubleshoot:

  1. Click on your Profile Name in the top-right corner.
  2. Select "Import Error Logs" from the dropdown menu.
  3. You will be redirected to the Import Error Logs page.
  4. Use the filters to search for errors by:
    • Import Start Date
    • Import End Date
    • File Name
  5. Review the File Name, Log Date, and Error Message columns to determine the cause of the issue.

Common Import Errors and Solutions

Error Message

Solution

"No marker exists with name XYZ"

Ensure all markers in your Excel file match the active markers in PWS.

"File header is not in the right format"

Download a fresh template file and ensure the headers are not modified.

"File name is not in the right format"

Follow the naming conventions for Data Sheets before uploading.

✅ After correcting the issues, re-upload the Data Sheet following the original steps.

Important Notes

🔹 Ensure Correct Formatting: The uploaded file must match the provided template structure to be processed correctly.
🔹 One Data Sheet Per Shift: The system allows one Data Sheet per shift per day. Ensure you are not uploading duplicate data for the same shift and date.
🔹 Marker Values: Only active markers in the system will be included in the template and upload process.
🔹 Check Import Logs: If the import fails, review the Import Error Logs and correct any formatting or marker name issues.

By following these steps, you can efficiently import Data Sheets into the PWS Application, streamlining data entry and improving reporting accuracy.

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